Privacy Policy

Last updated: July 2026

At Bonae Tech, we value and respect the privacy of users, clients, and visitors to our website and digital services. This privacy policy describes how we collect, use, store, and protect the personal information you provide when interacting with our platform.

By using our services and browsing our website, you accept the practices described in this policy, in accordance with the constitutional principle of Habeas Data and the information protection regulations applicable in Venezuela and Latin America.

1. Information we collect

We may collect the following personal data:

  • Information provided directly: First name, last name, email address, phone number, company name, job title, and project details shared through contact forms, quote requests, or support channels.
  • Information collected automatically: IP address, browser type, operating system, pages visited, time spent on the site, and browsing data through cookies or similar technologies.

2. Purpose of data processing

Personal data collected is processed for the following purposes:

  • Respond to information requests, quotes, and technology advisory inquiries.
  • Provide, deliver, and manage contracted development, consulting, or technology project services.
  • Send administrative communications, service updates, or responses to inquiries.
  • Send promotional material, newsletters, or technology updates (only when the user has expressly authorized it).
  • Improve navigation, security, and the user experience on our web platform.

3. Confidentiality and information security

We are committed to applying technical, organizational, and administrative security measures aimed at preventing unauthorized access, loss, alteration, or improper disclosure of your data. Authorized Bonae Tech personnel and collaborators are subject to strict confidentiality obligations.

4. Transfer of data to third parties

Bonae Tech does not sell, rent, or commercialize personal data to third parties. We will only share information when:

  • It is required by infrastructure providers or technology tools necessary to deliver our services (under appropriate confidentiality agreements).
  • It is required by a court order, request from a competent authority, or a legally grounded legal mandate.

5. ARCO rights (Access, Rectification, Cancellation, and Opposition)

In accordance with regional privacy regulations, you have the right to:

  • Access the personal data we hold about you.
  • Rectify any inaccurate or outdated information.
  • Request deletion/cancellation of your data when it is no longer necessary for the contracted purposes.
  • Object to receiving commercial communications or to processing for specific purposes.

To exercise any of these rights, you may send a request to our contact email: bonaetech@gmail.com